Assistant Store Manager (Full-time) - Evans, GA

Hibbett•Evans, GA

14d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and delivers outstanding customer service. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The Assistant Manager helps control company assets, supports personnel recruiting, training, and evaluation, and guides employees and customers across departments. The role monitors inventory, sales statistics, and expenses; directs staff to complete departmental responsibilities; keeps the Store Manager informed about inventory movement and customer trends; and supports quality customer service. It also includes general administrative duties, promoting and selling services and merchandise, following company policies and manuals, and protecting company assets and financial information through effective internal controls and reporting potential fraud risks. In the Store Manager’s absence, the Assistant Manager supervises employees in accordance with organizational policies and applicable laws, including interviewing and training employees, planning and assigning work, directing staff, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and overall store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide extraordinary service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring accurate and effective internal controls and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
When the Store Manager is absent, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.