Assistant Store Manager - Savannah, GA - Full Time
About The Position
The Assistant Store Manager supports the Store Manager in overseeing store operations, including management, purchasing, sales goals, staffing, scheduling, expense control, inventory, and growth of net contribution. The role helps maintain a positive, customer-service-oriented workplace that follows company policies and procedures, and requires strong knowledge of company products. The Assistant Store Manager opens and closes the store, assists customers with questions and orders for architectural, commercial, and industrial paint products and coating materials, prepares orders by mixing or tinting paint to customer specifications, matches paint colors, and processes cash and credit card transactions. The role may occasionally involve making customer deliveries in a company vehicle. Additional duties include resolving customer issues, stocking, cleaning, filing, organizing, and other tasks assigned by management. Store hours are Monday through Friday, 7:00 a.m. to 5:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m.; the store is closed Sundays. Scheduling is flexible, and the role may require occasional Saturdays to meet business demands. The position is based in Savannah, Georgia.
Requirements
- High school diploma or comparable certification (GED).
- Ability to work a flexible schedule, which can include occasional Saturdays to meet business demands.
- Must be a team player and demonstrate positive teamwork and multitasking skills.
- Excellent customer service skills and reliability.
- Ability to coach, provide feedback, and resolve conflict.
- Ability to communicate effectively with customers and the store team.
- Strong prioritizing, interpersonal, problem-solving, and planning skills.
- Enjoy working in a fast-paced environment.
- Basic computer skills and cash handling or cashiering skills.
- Ability to lift 50 pounds frequently.
- Commitment to ethical behavior and willingness to adhere to company policies.
- Must be able to pass a background check and/or MVR check, as applicable for the role.
- Ability to perform frequent standing, stooping, kneeling, bending, walking, gripping, overhead reaching, lifting, climbing stairs, and carrying products to and from delivery vehicles.
Nice To Haves
- Previous retail management or management experience.
- Some college.
- Bilingual Spanish/English skills.
Responsibilities
- Assist the Store Manager with store operations, management, purchasing, and achieving sales goals.
- Assist with recruiting, onboarding, and training employees.
- Assist with creating staff schedules.
- Help control expenses, determine inventory levels, and grow net contribution.
- Help promote a positive, customer-service-oriented, policy-compliant work environment.
- Demonstrate expertise in company products.
- Open and close the store.
- Assist customers by phone and in person with questions and orders for architectural, commercial, and industrial paint products and coating materials.
- Prepare orders by mixing or tinting paint to customer specifications.
- Identify and match paint colors accurately.
- Process cash and credit card transactions accurately and maintain a cash drawer.
- Occasionally make safe and efficient customer deliveries using a company vehicle.
- Provide a high level of customer service and ensure customers are satisfied with products and services.
- Resolve customer issues quickly and efficiently.
- Perform miscellaneous store tasks, including stocking, cleaning, filing, and organizing.
- Perform other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
