Assistant Store Manager - East Victory, Savannah, GA

DTLR, Inc.•Savannah, GA

About The Position

The Assistant Store Manager supports the Store Manager in the daily operation of a retail store, helping achieve sales and profitability through merchandising, expense and inventory management, employee training and development, human resources support, and excellent customer service. The role is responsible for staff performance and policy compliance, and helps maintain operational, safety, and business standards. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The employee may work in multiple stores within the assigned district and must be willing to travel.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English-language communication skills.
Strong interpersonal skills, including poise, tact, diplomacy, and the ability to handle sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Discretion, confidentiality, independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and efforts to meet sales and profitability goals.
Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with employee performance evaluations and provide feedback.
Assist with expense management and develop strategies to meet budget expectations.
Monitor and identify potential loss or inventory inconsistencies, supporting shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment for customers.
Assist with accurate, regular merchandise inventory counts.
Perform other duties as assigned.