Assistant Manager

Arby's (AES Restaurants)•Paducah, KY

About The Position

The Restaurant Assistant Manager helps guide the team in creating a positive guest experience. The manager sets the tone for the team while in charge and upholds standards for quality, safety, and cleanliness. Working with the General Manager, the Assistant Manager supports high performance in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses restaurant systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operations policies, and accounting controls.

Requirements

  • Must have a reliable vehicle and valid driver's license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Ability to communicate respectfully, coach and develop others, demonstrate emotional resilience and patience, and lead.
  • Ability to work in a fast-paced environment, think on one's feet, and maintain high standards of integrity and customer satisfaction.
  • Skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run the restaurant effectively each shift.
  • Implement restaurant controls, especially for cash and inventory.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve performance goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety and operations policies, and accounting controls.

Benefits

  • Competitive bonus program
  • Health insurance
  • Paid time off (PTO)
  • Employee rewards and recognition program
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