Assistant Manager

Hathaway Construction Services Inc•Greenville, SC

10d•$23 - $25•Onsite

About The Position

We are seeking a proactive and enthusiastic Assistant Manager to support the daily operations and growth of our community. In this role, you will work closely with the Community Manager to execute a wide range of responsibilities, including resident relations, financial management, property maintenance oversight, team supervision, and ensuring a positive and thriving community environment. The Assistant Manager serves as the secondary point of contact for residents and plays a crucial role in maintaining high occupancy rates and resident satisfaction.

Requirements

High school diploma or equivalent required; bachelor’s degree preferred.
Proven experience (typically 2+ years) in property management.
Strong understanding of property management operations, including leasing, resident relations, maintenance, and financial management.
Excellent communication, interpersonal, and customer service skills.
Strong organizational, time management, and problem-solving abilities.
Proficiency in property management software (Yardi)
Knowledge of fair housing laws and regulations.
Ability to work independently and as part of a team.
Strong leadership and supervisory skills.
Valid driver's license and reliable transportation.

Nice To Haves

Resident Retention
Leasing and Marketing
Financial Reporting and Budgeting
Vendor Management
Maintenance Coordination
Conflict Resolution
Team Leadership
Customer Service Excellence
Attention to Detail
Problem-Solving
Time Management
Communication (written and verbal)
Computer Proficiency

Responsibilities

Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
File resident evictions in a timely fashion.
Prepare monthly close-out and financial reports.
Process invoices for payment.
Collect rent, fees, and other payments.
Complete bank deposits, dispositions, and account reconciliations.
Use property management software such as Yardi to record, track, and report on all financial workings of the community.
Use your leasing and sales experience to lease apartments.
Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
Take all appropriate action to resolve and address service issues.
Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.
Work closely with the Community Manager regarding all property operations.