Assistant Manager

Domino's Franchise • Indianapolis, IN

10h

About The Position

Domino’s Pizza is hiring Assistant Managers to oversee store operations during their shifts and help ensure the team follows company policies and procedures. The role involves leading by example and managing cost, inventory, cash, food, staffing, customer relations, cleanliness, marketing, and profitability. Assistant Managers also perform general store-team duties, which may include operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided. The posting also describes delivery-specific duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle.

The position requires customer service, communication, basic arithmetic, decision-making, multitasking, and the ability to work under pressure. Work includes standing and walking, frequent reaching and hand use, bending, occasional crouching, and lifting or carrying supplies weighing up to 50 pounds. The work environment can include temperature extremes, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, cramped spaces, and varying or adverse weather during outside or delivery tasks.

Requirements

• Ability to exercise judgment, perform basic math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make accurate movements quickly and use hands continuously for work tasks.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks, walk short distances, and perform frequent reaching, bending, and hand-use tasks.
• Ability to lift and handle deliveries weighing up to 50 pounds and carry other listed supplies and products.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read a map and locate addresses.
• For delivery duties: ability to navigate adverse terrain, multi-story buildings, private homes, and delivery sites while carrying products; climbing five or more flights of stairs may be required.

Responsibilities

• Take responsibility for everything that happens during the shift, including cost, inventory, cash, and customer relations.
• Set an example for the crew and follow company policies and procedures, while expecting the same from team members.
• Handle staffing, paperwork, cost controls, cash control, food management, and work scheduling.
• Maintain store image and standards, provide customer service, and support attendance and punctuality expectations.
• Support store cleanliness, marketing, and profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
• For delivery duties described in the posting, deliver products by car to customers and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed