Assistant Manager

Blakes Lotaburger•Aztec, NM

3d•$15 - $17•Onsite

About The Position

The Assistant Manager (AM) assists the General Manager in overseeing restaurant operations. The role focuses on customer satisfaction and profitability through monitoring and controlling food, beverage, and labor costs; protecting current sales volume; and working to increase future sales. The Assistant Manager helps run an efficient restaurant that provides fast, friendly service in a clean and sanitary environment. The position reports to the General Manager. The Assistant Manager supports food preparation standards, policy compliance, food safety, cash handling, inventory, ordering, staffing, recruiting, training, and employee development. The role also helps maintain compliance with applicable laws and sales, food, and labor targets. Other assigned duties may include stocking shelves, receiving deliveries, and housekeeping.

Requirements

Must be at least 21 years old.
Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, and PROCESS.
Ability to work at least 35 hours per week, including varying opening and closing shifts, weekends, and holidays.
Ability to work on call in emergencies.
Must quickly become proficient in restaurant operations and company General Policies and Procedures, including Book 1 Store-Level Operations.
Expert understanding of health codes and procedures.
Moderate computer skills, including electronic mail, point-of-sale systems, back-of-house reporting, and generating product orders through the company computer system.
Strong teamwork and communication skills.
Ability to read, write, and speak English.
Ability to read, understand, apply, and follow policies and procedures.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Ability to collaborate across departments and respond well to feedback.
Organized, detail-oriented, and committed to maintaining quality standards.
Must pass a pre-employment background check, including a motor vehicle record search.
Must have a valid driver’s license, reliable vehicle, and auto insurance meeting or exceeding state minimum liability requirements.
Must be Food Handler Certified and able to become ServSafe certified within 90 days.
Able to lift 25 pounds unassisted and 50 pounds with assistance.
Able to stand and walk for prolonged periods and bend, stoop, climb, and reach.
Able to work in warm or hot conditions and, at times, cold walk-in or freezer environments.
Able to safely work with sharp objects and wear necessary personal protective equipment.
Able to work scheduled hours while physically present in the restaurant.
Able to see and hear.
Able to multitask and work under stress in a quick-service restaurant, including interacting with customers and employees.
Able to handle difficult or sensitive situations tactfully and communicate effectively.
Professional, neat, clean, and well-groomed appearance; visible tattoos must be appropriate, neck tattoos are prohibited, and facial piercings may not be worn at work, though clear spacers or retainers are allowed.

Nice To Haves

High school diploma.
One or more years of restaurant management experience.
Associate degree in a related field or college coursework in business management.
Bilingual Spanish and English.

Responsibilities

Model Blake’s Lotaburger’s values: KIND, TEAM, PASSION, and PROCESS.
Ensure menu items are prepared correctly according to company processes and address mistakes.
Motivate management staff and crew members to perform their duties with customers in mind.
Maintain knowledge of and help enforce company policies and procedures, including Book 1 Store-Level Operations.
Ensure crew members follow company policies and procedures, applying appropriate discipline with the General Manager’s involvement.
Ensure the kitchen complies with applicable food safety laws.
Secure the store safe and cash deposits according to company cash-handling policies.
Document deposits and ensure designated managers do the same; promptly report discrepancies to the General Manager.
Assist the General Manager with inventory and order products in quantities appropriate to the store’s needs.
Learn to create weekly crew schedules, ensuring adequate staffing and accounting for employee availability and time-off requests; schedule when the General Manager is absent.
Help ensure the store complies with applicable laws, including food safety, premises safety, equal employment opportunity, and workers’ compensation reporting requirements.
Educate and train employees on legal and regulatory requirements and encourage appropriate, timely reporting of issues.
Assist with recruiting, accepting applications, arranging and conducting interviews with the General Manager, and hiring qualified crew members.
Assist with crew training, development, succession planning, and performance feedback.
Work with the General Manager to meet sales, food, and labor targets.
Perform other assigned duties, including stocking shelves, receiving delivery trucks, and housekeeping.