Assistant Manager - $15-$19/Hr - 12840 Jefferson Avenue (04358)

Domino's Franchise•Newport News, VA

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example by following company policies and procedures and expects the same from the crew. Duties include staffing, paperwork, food management, working to a schedule, maintaining standards and store cleanliness, marketing, and contributing to profitability. Training is provided in customer service, leadership, teamwork, and the skills needed to learn and run the business. The company promotes from within and offers advancement opportunities. The job includes operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. It also involves communicating written and verbal instructions and processing customer orders in person and over the phone. Delivery duties include transporting orders by car to customers, delivering flyers and door hangers, and navigating delivery locations. A valid driver’s license and access to an insured vehicle are required for delivery. Work conditions may include adverse weather, temperatures ranging from a walk-in cooler to hot work areas, food odors, cornmeal dust, cramped spaces, hot equipment, and sharp or moving parts. The position involves frequent reaching and hand use, repetitive and forceful hand and wrist tasks, forward bending, occasional crouching or squatting, carrying products, walking, driving, and potentially climbing five or more flights of stairs. Driving requires far and night vision.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Far vision and night vision for driving.

Responsibilities

Oversee shift operations, including cost controls, inventory control, cash control, and customer relations.
Follow all company policies and procedures and set an example for the crew.
Handle staffing and paperwork.
Manage food and work to a schedule while maintaining store image and standards.
Provide great customer service and support attendance, punctuality, cleanliness, marketing, and profitability.
Operate equipment, stock ingredients, and prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers.
Navigate delivery areas and customer sites, including multi-story buildings and stairs.