About The Position

The Assistant Manager performs general operational duties involving equipment, ingredients, product preparation, orders, inventory, paperwork, and facility cleanliness. The role includes customer service and may involve delivering products using the employee’s own vehicle. On-the-job training includes customer service orientation, an interactive computer program, and hands-on practice.

Requirements

  • Ability to comprehend and communicate verbally and in writing with customers and co-workers, in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately to make correct monetary change; a calculator may be used.
  • Ability to safely drive an own vehicle and navigate roads, maps, and delivery-site terrain or stairs while carrying products.
  • Ability to stand, walk, sit, lift, carry, push, climb ladders or stairs, stoop or bend, crouch or squat, reach, and grasp to use machines, tools, equipment, and work aids.
  • Ability to tolerate varying temperatures and conditions inside and outside.

Responsibilities

  • Operate all equipment.
  • Stock and rotate ingredients from delivery to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone and internet orders.
  • Count inventory and complete paperwork.
  • Clean equipment and the facility.
  • Provide customer service to customers and co-workers in person and over the phone.
  • Safely drive an own vehicle and navigate roads, maps, and delivery-site terrain or stairs while carrying products.
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