Assistant Manager - Youngstown Warren

STEEL CITY WASH LLC • Niles, OH

4d • $15 - $17 • Onsite

About The Position

Mr. Magic Car Wash is hiring an Assistant Manager in Niles, Ohio. The Assistant Manager supports the Site Manager with day-to-day site operations and helps deliver an exceptional customer experience. The role leads and develops car wash attendants, promotes membership sales, and serves as shift leader or acting manager when the Site Manager is off-site. The position calls for an energetic, organized, service-oriented leader who takes ownership of site performance and contributes to operational improvements.

Requirements

• High school diploma, GED, or equivalent.
• At least 1 year of team leader and/or supervisory or management experience.
• At least 1 year of customer-facing sales or sales management experience.
• Valid state driver’s license and reliable transportation.
• Open availability, including weekends and holidays.
• Able to stand, bend, walk, and lift at least 20 pounds throughout the shift.
• Strong verbal and written communication and interpersonal skills.
• Ability to stay organized, manage multiple tasks, troubleshoot equipment issues, and resolve customer concerns efficiently.

Nice To Haves

• Supervisory experience in a customer-facing, sales-oriented environment.

Responsibilities

• Assist the Site Manager with daily operations, including staff scheduling, customer service, equipment maintenance, inventory management, and financial performance.
• Supervise, coach, and motivate car wash attendants to provide exceptional service, behave professionally, and follow operational policies.
• Serve as shift leader or acting manager when needed.
• Promote membership programs, coach team members on sales techniques, and contribute to sales goals.
• Help train and onboard new team members and provide ongoing coaching and performance feedback.
• Handle customer concerns with empathy and professionalism.
• Monitor and maintain equipment; support compliance with health, safety, and environmental regulations; manage supplies and chemicals; and keep the site clean and organized.
• Partner with the Site Manager and District Manager on site planning, promotions, and operational improvements.
• Analyze sales dashboards and operational metrics to inform decisions.

Benefits

• Medical, dental, vision, accident, hospital, and life coverage for full-time employees.
• 401(k) with company match.
• Free employee wash benefit.
• Employee recognition programs.
• Professional development and advancement opportunities to Site Manager and beyond.
• Competitive hourly pay and biweekly commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED