Assistant Store Manager - Hoover Eleven, Warren, MI

DTLR, Inc.•Warren, MI

12d

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and excellent customer service. The role is responsible for the quality and performance of store staff, compliance with company policies and operational standards, and helping the store achieve its business goals. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The employee may be required to work across multiple stores in the assigned district and travel by car, plane, or train. DTLR, Inc. provides equal employment opportunities and prohibits discrimination and harassment on protected grounds.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically, plan, and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and prioritize efficiently while responding proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Reliable transportation and willingness to travel by car, plane, or train.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.

Responsibilities

Support the Store Manager in daily store operations and in achieving sales, profitability, and store goals.
Oversee the quality and performance of retail store staff and ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores perform within budget.
Help monitor and address loss or inventory inconsistencies so shrink is at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment for customers.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.