Assistant Manager(08491) - 1120 E. Broadway

Domino's Franchise•Glendale, CA

About The Position

The Assistant Manager/Shift Runner operates store equipment and technology, stocks ingredients and supplies, prepares products, processes telephone and in-person orders, takes inventory, and completes related paperwork. The role includes cleaning equipment and the facility approximately daily, orienting new hires, and providing ongoing training on store products and procedures. The Assistant Manager is responsible for inventory counts, creating schedules and staffing the store, and managing food and labor during their shifts. The role requires effective communication and the ability to provide and understand written instructions and communicate with customers and coworkers. Work involves standing for most tasks, frequent walking and reaching, and occasional sitting to complete paperwork. Duties can include lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, bending, crouching, and occasional stair or ladder use. Delivery duties may involve driving and carrying orders to customers. The work environment includes temperature extremes, weather exposure during outside tasks, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Good communication skills to lead an effective team.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds.
  • Drivers must use the Driver app; customer service representatives must use Domino’s Digital Shoulder Surf (DSS); all employees must use Domino’s Car Side Delivery and any other company-implemented Domino’s technology.

Responsibilities

  • Operate store equipment and use company technology.
  • Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory, complete associated paperwork, and conduct inventory counts.
  • Clean equipment and the facility approximately daily.
  • Orient new hires and provide ongoing on-the-job training on store products and procedures.
  • Create schedules and staff the store.
  • Manage food and labor while in charge of a shift.
  • Deliver pizzas within a designated delivery area when performing delivery duties.
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