Assistant Manager(02994) 13850 Brainard Ave

Domino's Franchise•Burnham, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including cost controls for inventory, labor, and cash, while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. The position is part of a management team focused on creating an energetic workplace while meeting goals and standards. Training is paid and includes videos, coaching guides, quizzes, and on-the-job training. The company offers opportunities for advancement from Assistant Manager to General Manager, District Manager, Franchisee, or Manager of Corporate Operations. Manager trainees learn how to contribute to profitability, staff and train teams, apply hiring and marketing practices, track and report food cost variance, meet and schedule labor requirements, hold team meetings, and manage different temperaments. The role involves operating store equipment, stocking ingredients and supplies, preparing products, processing telephone orders, and cleaning equipment and the facility. Work may involve standing and walking for extended periods, handling hot surfaces and products, lifting and carrying supplies, and exposure to varied temperatures and other conditions in a food-service environment.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to meet cost-control and service goals and follow company policies, procedures, and safety and security protocols.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work in a fast-paced, stressful environment where quality and integrity are required.
Self-motivated, focused, determined, and goal-oriented.
Ability to provide great customer service and a quality product.
Ability to understand and communicate written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to stock ingredients and supplies, prepare products, receive and process telephone orders, and clean equipment and the facility.
Ability to perform required physical tasks, including standing, walking, lifting and carrying supplies, reaching, bending, and handling equipment.

Responsibilities

Take responsibility for all activities during the shift.
Work toward company goals, including inventory, labor, and cash controls, while providing excellent customer service.
Follow company policies and procedures and hold team members accountable for doing so.
Meet cost-control and service goals; follow safety and security protocols; and maintain store organization and cleanliness.
Contribute to company profitability and learn the processes that support it.
Staff, train, and lead a team that contributes to company goals.
Remain current on hiring and marketing practices and use learned tactics.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend to and hold team meetings.
Understand different temperaments and manage them.
Communicate and process orders, operate store equipment, stock ingredients, prepare products, process telephone orders, and clean equipment and the facility.