Regal Cinebarre - FT Assistant Manager - $21.50 Including Benefits

Regal • Knoxville, TN

2d • Onsite

About The Position

The Assistant Manager is an hourly employee primarily responsible for operating and supervising a theatre and its employees, while representing Regal consistently with its mission statement and policies. The role includes supervising and developing non-management employees, performing staff positions as needed, and ensuring guest satisfaction and compliance with theatre policies.

The Assistant Manager supports theatre operations across projection and audio-visual equipment, safety and risk management, financial receipts, staffing, inventory and cost control, maintenance, marketing, promotions, and movie scheduling. The role also includes managing employee-related processes under the required oversight, maintaining applicable training and certifications, and completing assigned duties from the General Manager or another senior manager.

Requirements

• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination of these; alternatively, demonstrated leadership or management potential subject to VP approval.
• If assigned alcohol sales or service duties at a theatre that sells alcohol, be of legal age under applicable state or local law, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly and directly, and explain information to others.
• Ability to perform calculations accurately and quickly and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, reach evidence-based conclusions, and recommend solutions.
• Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
• Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, devise and access filing systems, and maintain attention to detail.
• Ability to use tools and equipment dexterously and perform mechanical tasks as necessary.
• Ability to interact effectively with customers, the public, and co-workers, and exhibit sensitivity to others' feelings.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees.
• Perform all staff positions as required.
• Operate and maintain theatre projection and audio-visual equipment, including film handling, booth and projection systems, programming, and TMS operation.
• Ensure required alcohol certification and training are current where applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile all receipts collected during a business day.
• Know and comply with the dress code.
• Complete or be in the process of completing the management certification program, and review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; terminate employees after conferring with the Human Resources Manager.
• Administer applicable paperwork and uphold company Human Resources policies.
• Control costs, including direct operating expenses; purchase and order concession and café stock and other supplies; and oversee related inventory and auditing processes.
• Supervise theatre maintenance, including building and grounds where applicable, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
• Market and promote feature film engagements, schedule movie show times, and deliver show times promptly to appropriate channels.
• Read and understand training materials covering topics such as sexual harassment and discrimination.
• Perform additional duties assigned by the General Manager or another senior manager.
• Carry out supervisory responsibilities in accordance with company policies and applicable laws, including assigning and directing work, appraising performance, rewarding employees, addressing complaints, and resolving problems; discipline employees under the direction of the General Manager or senior manager.
• Interview and hire employees as directed by the General Manager.

Benefits

• Medical and prescription coverage, with company contributions toward the cost.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at Regal locations.
• 401(k) retirement plan with company match, available to eligible team members age 21 and older after six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed