Assistant Manager(03497) 240 W. Seneca Street
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following company policies and procedures and ensuring the team does the same. The position also performs general store team-member duties, which may include operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The work involves a range of in-store and delivery-related tasks. Conditions may include changing or adverse weather, a wide range of store temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing and crouching, frequent reaching and bending, and driving to make deliveries. Delivery duties include taking products to customers and distributing flyers or door hangers. Advancement opportunities may include general manager, franchisee, or Manager Corporate Operations roles.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Ability to understand and give written instructions and communicate verbally with customers and coworkers, including by telephone.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds and navigating stairs or other delivery locations.
Responsibilities
- Oversee all activities during the assigned shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies and procedures are followed.
- Handle staffing, paperwork, food management, scheduling, store standards, customer service, attendance, store cleanliness, marketing, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
- Deliver products to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
