Assistant Manager, FT

Marcus Corporation•Appleton, WI

About The Position

Marcus Theatres is seeking an Assistant Manager to join its leadership team. The role helps create a safe, welcoming environment and deliver exceptional guest service while supporting the smooth operation of the theatre. The Assistant Manager coaches and develops associates, follows direction from theatre and corporate management, and helps improve guest satisfaction and business results. Candidates should bring a positive attitude, a strong work ethic, excellent communication skills, and enthusiasm for working in a high-volume, fast-paced, team-focused environment.

Requirements

  • Positive attitude, strong work ethic, and excellent communication skills.
  • Ability to work in a high-volume, fast-paced, team-focused environment.
  • Passion for coaching associates to provide exceptional guest service.

Responsibilities

  • Create a safe and welcoming environment by greeting guests, anticipating their needs, exceeding expectations, and implementing creative service solutions.
  • Supervise, motivate, reward, and coach associates.
  • Execute systems and processes that keep the theatre running smoothly.
  • Assist with hiring, training, and associate development.
  • Evaluate key performance indicators to drive guest satisfaction and results.
  • Identify opportunities to increase brand awareness and drive traffic into the theatre.
  • Follow direction from theatre and corporate management teams.

Benefits

  • Competitive wages and premium holiday pay.
  • Paid vacation for full-time employees working 30 or more hours per week.
  • Medical, dental, vision, and retirement benefits for full-time employees working 30 or more hours per week.
  • Free movies and meals.
  • Paid uniforms.
  • Associate College Scholarship Program.
  • Career advancement opportunities.
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