About The Position

Domino’s Pizza is hiring an Assistant Manager to oversee store operations during assigned shifts and help deliver excellent customer service. The Assistant Manager is responsible for cost, inventory, and cash controls; staffing and paperwork; food management; scheduling; store cleanliness and image; marketing; and profitability. The role requires setting an example for the crew, following company policies and procedures, and ensuring team members meet the same standards. The position may also involve general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The work involves a range of physical activities and conditions, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and frequent use of the hands. Team members may encounter temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The description also includes delivery-related duties and requirements, including driving within a designated area, delivering products and promotional materials, and having a valid driver’s license and access to an insured vehicle.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers, including by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and hand-eye coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet attendance and punctuality expectations and have transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and carry products at delivery sites.

Responsibilities

  • Manage everything that happens during the assigned shift.
  • Control costs, inventory, and cash.
  • Manage staffing, paperwork, food, and work schedules.
  • Maintain store image, cleanliness, and adherence to company standards and policies.
  • Provide great customer service and contribute to marketing and profitability.
  • Set an example for the crew and ensure team members follow policies and procedures.
  • Operate equipment, stock ingredients, prepare products, receive and process orders, take inventory, complete paperwork, and clean equipment and the facility as needed.
  • Where delivery duties apply, deliver products and promotional materials within the designated delivery area.
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