Assistant Manager

Family Farm and Home•Imlay City, MI

13d•Onsite

About The Position

Family Farm and Home is a family-owned and operated retailer headquartered in Michigan. The Assistant Manager’s primary responsibility is to manage the store in the absence of the Store Manager and exemplify the company’s culture and values. The role calls for strong leadership skills, including the ability to motivate and supervise team members, and knowledge of company culture, merchandising, shrink control, and store operations. The Assistant Manager is expected to understand the local market, customer base, seasonal opportunities, competitors, and other factors that may affect the business. As a role model, leader, problem-solver, and strategic thinker, the Assistant Manager manages time to achieve budgeted goals and helps drive sales and profits through merchandising, inventory management, expense control, human resource management, and control of operating costs. Family Farm and Home operates retail stores offering products across departments including tools, hardware, automotive, pet, clothing and footwear, farm supplies, livestock feed, bird food, lawn and garden, and alternative heating. Its mission is to build a family dedicated to providing exceptional service, products, and prices while fulfilling customers’ lifestyle needs.

Requirements

Excellent leadership and problem-solving skills.
Ability to manage with limited supervision.
Good oral and written communication skills for interacting with customers, vendors, and associates.
Understanding of aggressive customer service and a team-oriented approach.
Good management and organizational skills.
Ability to understand and interpret statistical or numerical data and use it to assess and coordinate merchandise and store operations.
Detail-oriented, with the ability to handle multiple tasks in a fast-paced environment.
Ability to stand for extended periods.
Ability to move and handle boxes of merchandise and fixtures throughout the store.
Ability to climb ladders, reach, bend, twist, kneel, and lift up to 50 pounds.
Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

Promote the Family Farm and Home mission statement and family values.
Assist the Store Manager in building an aggressive sales culture focused on superior customer service.
Help hire, coach, counsel, discipline, and terminate team members; plan, monitor, and evaluate their job performance.
Maintain professionalism and positive store morale.
Help execute all store job responsibilities through key associates and personal actions.
Schedule and assign employees, and follow up on work results.
Provide feedback to buyers, district managers, and other company officials.
Assist with annual budget preparation, expenditure scheduling, variance analysis, and corrective actions to achieve financial objectives.
Identify current and future customer requirements and build rapport with actual and potential customers.
Establish relationships with and support local community groups consistent with company values.
Encourage customers to enroll in company programs, including the loyalty program, extended warranties, financing, and item of the month.
Manage and protect inventory and company assets against theft and damage in accordance with company policy.
Ensure merchandise is received, stored, and merchandised according to operational and safety procedures.
Maintain a safe and clean store environment and comply with legal requirements to protect team members and customers.
Help review operating and financial statements and departmental sales records to determine marketing strategy changes.
Help maintain consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Perform other duties as assigned by the Store Manager or a company official.