Domino's Assistant Manager (08892)

Domino's Franchise•Gainesville, GA

About The Position

The Assistant Manager leads store operations during their shift and is responsible for cost, inventory, and cash controls, customer relations, and ensuring that store policies and procedures are followed. The role helps lead the team toward sales and service goals while maintaining food quality, store standards, and profitability. The Assistant Manager also performs and oversees day-to-day store work, including customer service, order processing, food preparation, inventory and paperwork, equipment care, and delivery-related tasks. The position requires sound judgment, empathy, people-management skills, multitasking, and the ability to work under stress while meeting quality standards.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Ability to direct activities, perform repetitive tasks, and work independently and with others.
  • Ability to work under stress and meet strict quality-control standards.
  • Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
  • Ability to read maps and locate addresses within the designated delivery area.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to perform work primarily while standing and to walk for most of the shift.
  • Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds.
  • Ability to occasionally crouch, squat, stoop, bend, or use stairs.
  • Hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

  • Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Follow all company policies and procedures and set an example for the crew.
  • Lead the team toward shared sales and service goals.
  • Manage staffing, scheduling, paperwork submission, food management, image standards, store cleanliness, marketing, and profitability.
  • Greet customers, take orders, and handle customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, and complete related paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Navigate to addresses within the delivery area and deliver products across varied terrain and locations.
  • Make accurate monetary change and perform basic arithmetic.
  • Use store computer and order-entry equipment.

Benefits

  • Flexible schedules
  • Convenient locations
  • Opportunity to develop skills in customer service, inventory management, and people development
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