Level 1 Assistant Manager(02365) - 590 S Main St

Domino's Franchise•Englewood, OH

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all company policies and procedures, and ensuring the team does the same. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, customer service, marketing, and supporting store profitability. The position also includes general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve delivering products by car to customers and delivering flyers and door hangers. The role requires interacting with customers and coworkers in person and by telephone, using a computer or touch screen, and performing physical tasks such as standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and handling food and equipment. Work conditions can include temperature changes, hot surfaces, sharp edges, mechanical parts, food odors, cornmeal dust, cramped spaces, and adverse weather.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the role, including lifting deliveries weighing up to 50 pounds and navigating stairs or other delivery sites.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures, ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Support marketing and store profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as needed.
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