Customer Service Rep(02365) - 590 S Main St

Domino's Franchise•Englewood, OH

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support store operations. The position may be part-time or full-time, and schedules are described as designed to work with team members’ needs. On-the-job orientation and training are provided. Opportunities for advancement include management and other roles within the company. Team members work in a store environment that may include temperatures from 36 degrees in the cooler to 90 degrees or higher in other work areas, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Outside tasks may involve varying or adverse weather. The role involves frequent standing, continuous hand use and reaching, and lifting, carrying, pushing, pulling, bending, and occasional climbing or crouching.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to make precise, rapid movements with eye-hand and finger coordination.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the physical demands of the role, including standing, walking, lifting cases weighing up to 50 pounds, carrying supplies, pushing or pulling trays, reaching, bending, and occasional climbing or crouching.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
  • Perform tasks such as stocking, cleaning, changing sign prices, and maintaining the store.
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