Assistant Manager (01149) 858 S Main St.

Domino's Franchise • Lapeer, MI

2d • Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, team performance, customer relations, and compliance with company policies and procedures. The role involves supporting and developing crew members, helping manage store costs and profitability, and maintaining Domino’s standards while contributing to a fun and inclusive workplace. The position offers opportunities for career progression, including advancement to general manager and franchise ownership.

The Assistant Manager performs a range of store tasks, including operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The role requires customer and coworker communication, accurate order entry and cash handling, and the ability to direct activities and make decisions under pressure.

Work takes place in a pizzeria with varying temperatures, food-related fumes and dust, hot equipment and surfaces, sharp edges, and moving mechanical parts. The position also involves outdoor tasks in varying weather conditions. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, continuous reaching, and frequent hand and wrist use.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to unload deliveries using a hand truck and lift cases weighing up to 50 pounds; cases may be stacked on shelves up to 72 inches high.
• Ability to carry supplies, including cans weighing 3 pounds 7 ounces, pizza sauce weighing approximately 30 pounds, and pizza dough trays weighing approximately 12 pounds each.
• Ability to push or pull trays on dollies, including stacks requiring up to 7.5 pounds of force.
• Ability to infrequently navigate stairs or climb a ladder.
• Ability to bend at the waist, crouch or squat occasionally, and reach continuously.
• Ability to use hands continuously and frequently use one or both hands; shaping pizza dough requires frequent, forceful use of the forearms and wrists.
• Ability to sense, talk, and hear on the telephone; near and mid-range vision for most in-store tasks; depth perception; and ability to differentiate between hot and cold surfaces.
• Ability to work in varying and sometimes adverse weather, store temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some areas, sudden temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Reliable transportation to and from work.

Responsibilities

• Take responsibility for all store activities during the assigned shift.
• Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, food management, and profitability.
• Follow all policies and procedures and set an example for the crew.
• Support, train, and encourage team members.
• Work to a schedule and maintain store standards, cleanliness, attendance, and punctuality.
• Provide great customer service and contribute to store marketing.
• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Enter orders using a computer keyboard or touch screen.
• Handle monetary transactions and make correct change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed