About The Position

The Assistant Manager assists the General Manager with coordinating daily operations and taking ownership of tasks and assignments given to the team. The role includes cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; time management; store cleanliness; and marketing. The Assistant Manager helps develop managers by setting an example and mentoring the team, encourages current team members, and recruits new employees. They must follow company policies and procedures and expect the same from the crew, maintain professional appearance and attendance, promote Domino’s image standards, provide great customer service and effective service recovery, and have dependable transportation to and from work. General store duties include learning and training operational tasks, operating equipment, stocking ingredients, preparing products at an advanced pace, processing telephone orders, taking inventory and completing paperwork, and cleaning the store and equipment daily. The position also involves communicating with customers and coworkers, following written instructions, handling monetary transactions, and entering orders using a computer keyboard or touch screen. The posting lists pay of $14–$17 per hour, bonus eligibility, weekly pay, and medical, dental, and paid vacation benefits subject to eligibility requirements.

Requirements

  • Knowledge of operational tasks and ability to train others in those tasks.
  • Ability to operate all equipment.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Dependable transportation to and from work.
  • Reliable attendance and punctuality.

Responsibilities

  • Assist the General Manager in coordinating daily operations and carrying out team tasks and assignments.
  • Manage or assist with cost controls, inventory control, cash control, and customer relations.
  • Help develop managers by setting an example and mentoring team members.
  • Follow company policies and procedures and expect the crew to do the same.
  • Encourage current team members and recruit new employees.
  • Handle staffing, paperwork, food management, time management, store cleanliness, and marketing.
  • Maintain a professional appearance, dependable attendance and punctuality, and promote Domino’s image standards.
  • Provide great customer service and effective service recovery.
  • Learn and train operational tasks and operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products correctly at an advanced pace.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean the store and equipment daily.
  • Communicate verbally and in writing with customers and coworkers and follow written instructions.
  • Handle monetary transactions and make correct change.

Benefits

  • Medical benefits, subject to eligibility requirements.
  • Dental benefits, subject to eligibility requirements.
  • Paid vacation, subject to eligibility requirements.
  • Bonus eligibility.
  • Weekly pay.
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