Assistant Manager #3300

FiveStar Careers • Eddyville, KY

3d

About The Position

The Assistant Manager partners with the General Manager to help manage overall store operations, including accounting, marketing, customer service, human resources, and food service. The role manages, assists, and directs store team members in accordance with company policies and procedures. The Assistant Manager is hands-on in daily operations and is responsible for store operations when the General Manager is absent. They also learn and understand profit and loss (P&L) statements.

Requirements

• High school diploma, GED, or equivalent experience.
• At least 1 year of retail management experience and/or equivalent education.
• Valid driver's license.
• Must be at least 18 years old.
• Professional appearance and positive attitude.
• Team-oriented, customer-focused, honest, hardworking, and dependable with excellent attendance.
• Basic computer skills.
• Ability to work different shifts, including morning, evening, and overnight shifts, as well as weekends and holidays.
• Ability to stand, push, pull, reach, bend, squat, climb, walk, lift up to 55 pounds, work in cold indoor environments of 35 degrees or less, and prepare food.
• Ability to work in varying seasonal weather conditions.

Responsibilities

• Partner with the FiveStar team to provide customer service in accordance with company policies and procedures.
• Assist with timely and thorough training of store team members and educate them on policies and communications.
• Help the General Manager address store issues and achieve effective, long-term problem resolution.
• Manage merchandising and adequate inventory levels by evaluating displays, pricing, promotional signage, and out-of-stock items.
• Practice and promote the FiveStar treatment, including creating a friendly atmosphere, meeting customer needs, and suggestive selling.
• Help ensure inventory control methods are in place, equipment is in good condition, staffing is adequate, labor budgets are followed, accounting and paperwork tasks are completed on time, and safety and robbery-prevention guidelines are in place.
• Assist with oversight of food operations, including evaluating food-service area appearance, food quality, tracking, promotions, signage, and compliance with food-service guidelines.
• Take responsibility for store operations when the General Manager is absent.
• Learn and understand P&L statements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED