Part-Time Assistant Manager

Cinemark•Harker Heights, TX

7d•$12 - $14

About The Position

Cinemark Assistant Managers assist in the overall operation of the theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments so they can support where needed and provide inspirational training to employees. The role can lead to Senior Assistant Manager and then Theatre Manager or General Manager after completion of the Management Accreditation Program and at least six months of work. The position requires flexible availability, including evenings, weekends, and holidays. It involves frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching around the theatre, as well as working for extended periods while standing. Noise may be moderate to high at times. Cinemark theatres are smoke-free workplaces.

Requirements

Must be at least 18 years of age.
Complete the three basic Cinemark Management Accreditation Program courses: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Have interpersonal skills to communicate verbally and in writing with people of all ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Be able to work in a team environment and independently.
Be able to take and follow direction.
Respond with a sense of urgency.
Have excellent time-management and organizational skills and attention to detail.
Be able to train and lead others.
Be able to resolve conflict.
Frequent bending, kneeling, and lifting up to 50 pounds; frequent standing, walking, and reaching around the theatre; ability to stand for extended periods; noise may be moderate to high at times.

Nice To Haves

High school diploma or G.E.D. (preferred).

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and theatre job functions.
Train and coach Team Members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark’s established policies and procedures, and enforce them fairly and consistently with Team Members.
Report Employee relations issues to the General Manager, or, in the General Manager’s absence, through www.convercent.com; follow the Employee Relations Reporting Protocol.
Maintain the expected work ethic and code of conduct for management members.
Consistently identify and sanitize high-contact areas used by Employees and Guests.
Use Personal Protective Equipment properly when completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Properly address safety or security issues, including trip hazards, lighting concerns, and suspicious persons.
Perform other work-related duties as assigned.