Assistant Manager(08041) - 4101 Hwy 121

Domino's Franchise•Bedford, TX

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash control; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; cleanliness; marketing; and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car to customers and distributing flyers and door hangers; delivery requires a valid driver's license and access to an insured vehicle. Work may involve standing for most tasks, walking short distances, desk work for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, frequent bending, squatting, reaching, and continuous use of hands. Conditions include temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery work involves driving and exposure to varying or adverse weather, and may require navigating stairs and other delivery sites.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigation skills to read maps and locate addresses.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Manage all activities and operations during the shift.
  • Control costs, inventory, and cash.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and operating standards.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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