Customer Service Rep(08041) - 4101 Hwy 121

Domino's Franchise•Bedford, TX

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process orders and supporting daily store operations. The role includes receiving telephone orders, communicating with customers in person and over the phone, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities for advancement, including into management.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and co-workers to process orders in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and store product deliveries, including lifting and stacking cases.
  • Perform other store tasks, including taking out trash and occasional sign or facility maintenance.
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