Assistant Manager(02403) - 25 e main st

Domino's Franchise•Orwell, OH

About The Position

The Assistant Manager is responsible for everything that happens during a scheduled shift, including cost control, inventory control, cash control, and customer relations. The role performs Customer Services Representative and Delivery Driver duties, manages 3 to 15 employees during the shift, and helps maintain consistent products and a clean, organized work environment. The Assistant Manager also serves customers, processes orders and payments, and delivers products safely and courteously by vehicle.

Requirements

  • Experience leading a team during a shift.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Perform all duties of Customer Services Representatives and Delivery Drivers.
  • Manage 3 to 15 employees during the scheduled shift.
  • Greet customers and take orders.
  • Operate the cash register and collect customer payments.
  • Make products consistently according to Domino’s Pizza guidelines.
  • Deliver products from the store to customers by vehicle in a safe and courteous manner.
  • Maintain a clean and organized work environment from the customer’s viewpoint.
  • Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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