Assistant Manager(03972) - 98 E Main St
About The Position
The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; food management; customer relations; staffing; paperwork; cleanliness; marketing; and profitability. The role sets an example for the crew by following company policies and procedures and expecting the same from team members. It also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and cleaning equipment and the facility. The position requires customer and coworker communication, accurate basic arithmetic and cash handling, order entry using a keyboard or touchscreen, and the ability to work independently and with others under stress. Team members may deliver products and flyers within a designated area. On-the-job orientation and training are provided. Advancement opportunities include general manager and franchisee roles.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders and communicating with customers and coworkers.
- Ability to comprehend and give correct written instructions.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to navigate adverse terrain and delivery sites, including multi-story buildings and stairs.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, reaching, driving, and frequent hand use.
Responsibilities
- Oversee all activity during the assigned shift.
- Manage cost controls, inventory, cash, food, staffing, paperwork, scheduling, and profitability.
- Maintain customer relations and provide great customer service.
- Set an example by following all policies and procedures and expecting the same of the crew.
- Maintain store cleanliness, a professional image, and adherence to standards.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; and complete inventory and related paperwork.
- Clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
