General Manager(02403) - 25 e main st

Domino's Franchise•Orwell, OH

About The Position

The General Manager is responsible for all team members and store operations. The role includes scheduling and inventory management, meeting food, labor, and service goals, and understanding and enforcing company policies and procedures. The General Manager leads staffing, training and development, food management and safety, store cleanliness, marketing, and profitability, while ensuring that team members provide excellent customer service and follow company standards.

Requirements

  • Exceptional customer service skills.
  • Ability to use a point-of-sale system, take orders, and handle cash.
  • Strong leadership skills and ability to hire, train, and motivate employees.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to perform repetitive tasks and work alone or with others.
  • Ability to work under stress and meet strict quality-control standards.
  • Ability to provide transportation to and from work.

Responsibilities

  • Oversee all team members and store operations.
  • Hire, train, develop, and motivate employees.
  • Manage staffing and scheduling.
  • Manage inventory and stock ordering.
  • Meet food, labor, service, quality, and profitability goals.
  • Understand and enforce company policies and procedures.
  • Oversee food management, preparation, and safety.
  • Ensure the store maintains a clean, professional image and adheres to standards.
  • Ensure all team members provide great customer service.
  • Monitor attendance and punctuality, and promote staff and customer safety.
  • Support marketing activities.
  • Complete nightly, weekly, and period paperwork as required.
  • Fill in for other positions, including driver and customer service representative, and meet the requirements of those roles.
  • Direct activities, manage people, analyze and compile data, and make judgments and decisions.
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