General Manager(02066) - 1009 E Main St

Domino's Franchise•Watertown, WI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. On-the-job orientation and training are provided. The job description also includes general store-team-member duties and physical and environmental conditions associated with restaurant operations.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.
  • Transportation to and from work.
  • The posting's delivery-specific requirements include a valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures, ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adhere to standards.
  • Provide great customer service.
  • Maintain attendance and punctuality, and have transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Direct activities and work independently and with others while meeting quality-control standards.
  • The posting also describes delivery-specific duties for team members, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations.
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