Assistant Manager

Domino's Franchise•St. Augustine, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and expecting the same from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, providing customer service, supporting marketing and profitability, and meeting attendance and punctuality expectations. On-the-job orientation and training are provided. The position involves a range of in-store and outside tasks, operating equipment, handling food and supplies, processing orders, and completing inventory and paperwork.

Requirements

  • Good judgment, math skills, and the ability to multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service.
  • Meet attendance and punctuality expectations and have transportation to and from work.
  • Support marketing and store profitability.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement from delivery driver to management, general manager, and franchisee.
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