Assistant Manager

AES Restaurant Group•Piqua, OH

19d

About The Position

The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience. The role sets the tone for the team when in charge and upholds quality, safety, and cleanliness standards. Working with the General Manager, the Assistant Manager helps achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses restaurant systems and tools, follows government regulations, employment law, food safety and operations policies, and implements accounting controls.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Demonstrated respect and communication with others.
Coaching and developing others.
Emotional resilience and patience.
Leadership skills.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills, including managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve strong operational and financial performance, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.