About The Position

The Assistant Manager is an hourly employee whose primary function is to operate and supervise a theatre and its employees, and to represent Regal in a manner consistent with its mission statement and policies. The role includes supervising and developing employees, supporting theatre operations, ensuring guest satisfaction and safety, managing financial receipts and supplies, and maintaining theatre facilities and projection systems. The Assistant Manager supervises an unspecified number of employees and performs supervisory responsibilities in accordance with Regal policies and applicable laws. Responsibilities may include training, coaching, assigning and directing work, appraising performance, addressing complaints and resolving problems. Hiring and employee discipline are performed as directed by the General Manager or senior management; certain actions require oversight or consultation with senior management and Human Resources. The position requires a high school diploma or equivalent, unless the candidate is currently a high school student, and qualifying supervisory or theatre experience. Where assigned duties involve selling or serving alcohol, the employee must meet legal age requirements and complete legally required training and certification, as well as Regal Responsible Beverage Server training. The employee must be able to communicate effectively, perform calculations, use basic computer and office equipment, and handle the stated physical demands. The listed pay is $25.00 per hour. This is a part-time position.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience; or six months of theatre experience with completion of the Cast Certification Program; or a combination of the two; alternatively, demonstrated leadership or management potential subject to VP approval.
  • Good public speaking skills and effective oral and written communication.
  • Ability to perform calculations quickly and accurately and identify and correct errors.
  • Ability to identify problems, gather relevant data, evaluate alternatives, reach evidence-based conclusions, recommend solutions, and perform with minimal supervision and under pressure.
  • Proven PC-platform experience and knowledge of basic office programs, including email, word processing, and spreadsheets; ability to operate copiers and other office equipment and maintain filing systems.
  • Ability to use tools and equipment with dexterity and perform mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and co-workers, show sensitivity to others, establish goals, manage time, and set priorities.
  • If assigned to sell or serve alcohol, must be of legal age under state or local law, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Academy.
  • Ability to meet the physical demands described, including frequent standing, walking, sitting, handling objects, reaching, talking, or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and regular lifting of up to 60 pounds. Reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Maintain regular and consistent attendance.
  • Uphold and administer all theatre policies.
  • Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
  • Operate theatre projection and audio-visual equipment, including hardware and software; handle film and perform required maintenance. Maintain working knowledge of booth and projection systems, maintenance, programming, and TMS operation.
  • Ensure alcohol certification and training are current where applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the proper handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile receipts taken during the business day, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
  • Know and comply with the dress code; complete or be in the process of completing the management certification program; review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, or suspend cast members with the specified oversight; terminate employees after conferring with the Human Resources Manager, as applicable. Administer required paperwork and uphold company human resources policies.
  • Control costs and direct operating expenses; purchase and order concession, café, and other operational supplies; manage related inventory and auditing processes.
  • Supervise theatre maintenance, including building and grounds where applicable; perform minor repairs and obtain qualified personnel for major maintenance concerns.
  • Market and promote feature film engagements, schedule movie show times, and deliver show times to appropriate channels on time.
  • Read and understand training materials covering subjects such as sexual harassment and discrimination.
  • Carry out additional duties assigned by the General Manager or another senior manager.
  • Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints and resolve problems; discipline employees as directed by the General Manager or senior manager; and interview and hire as directed.
  • Communicate effectively with employees, vendors, corporate staff, customers, the public, and co-workers; listen and explain information clearly.
  • Perform calculations accurately, identify and correct errors, evaluate problems and relevant information, recommend solutions, and perform tasks with minimal supervision and under pressure.
  • Use PCs, basic office programs, copiers, other office equipment, and filing systems; maintain attention to detail and use tools and equipment with dexterity.
  • Establish goals, budget time, and set priorities.
  • Meet the physical demands of the job, including regularly lifting up to 60 pounds.

Benefits

  • Free movie passes at any Regal location.
  • Discounted concessions at any Regal location.
  • Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.
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