Assistant Manager(04862) - 200 S. Spring Garden St

Domino's Franchise•Carlisle, PA
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and supports the success of the store and its staff. The role involves leading and supporting team members, setting an example by following company policies and procedures, and helping drive sales, customer satisfaction, and store profitability. The position offers opportunities for career progression, including advancement to General Manager and franchise ownership. The Assistant Manager oversees staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store appearance and standards, customer service, attendance, marketing, cleanliness, and profitability. The role also involves operating store equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility daily. Work includes standing for most tasks, walking short distances, frequent reaching and hand use, and periodic lifting, carrying, pushing, pulling, climbing, stooping, bending, crouching, and squatting. Conditions may include varying or adverse weather during outside tasks, temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts.

Requirements

  • Ability to direct activities and perform repetitive tasks, both independently and with others.
  • Ability to work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to sense, talk, and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to lift and handle deliveries, including cases weighing up to 50 pounds and measuring up to 3 feet by 1.5 feet, and stack cases on shelves up to 72 inches high.
  • Ability to carry items including large cans weighing 3 pounds, 7 ounces; pizza sauce weighing approximately 30 pounds; and pizza dough trays weighing approximately 12 pounds each, three trays at a time.
  • Ability to push or pull trays on dollies, with a stack approximately 24 to 30 inches high requiring up to 7.5 pounds of force to push.
  • Ability to infrequently navigate stairs or climb a ladder.
  • Ability to bend forward at the waist, crouch, squat, and reach continuously as required for stocking, cleaning, and food preparation.
  • Continuous use of hands and eye-hand coordination; shaping pizza dough requires frequent and forceful use of the forearms and wrists.
  • Ability to work in varying and sometimes adverse weather during outside tasks and in changing temperatures, including cooler and hot work areas.
  • Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces or tools, and sharp edges or moving mechanical parts.
  • Reliable transportation to and from work.

Responsibilities

  • Take responsibility for store operations and staff during assigned shifts.
  • Follow all company policies and procedures and expect the same from crew members.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to schedules and uphold store image and operating standards.
  • Provide great customer service and support attendance and punctuality expectations.
  • Support transportation to and from work as an operational responsibility stated in the posting.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and co-workers to process orders in person and over the phone.
  • Unload and store product deliveries using a hand truck and stock shelves.
  • Change prices on signs and perform tasks such as washing walls and maintenance when needed.
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