ASSISTANT MANAGER

Sunset Finance • Orangeburg, SC

11d • $15 - $18

About The Position

The Assistant Manager helps the branch manager achieve sales, business promotion, profit, operational collection, and tax preparation results. The role includes making customer contact by telephone and in the field, scheduling office visits, and learning all office tasks in preparation to manage a branch. Assistant Managers are considered potential branch managers, and those who perform well in their role and understand the responsibilities of both Customer Service Representatives and Managers receive first consideration for promotion. The work is primarily sedentary, with no special physical demands stated.

Requirements

• High school diploma or equivalent.
• Excellent personality, communication, sales, and problem-solving skills.
• Ability to lead and a strong desire to succeed.
• Excellent spelling, computer, and data-entry skills.
• Ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision.
• Initiative and ability to work independently.
• Valid driver’s license, dependable transportation, and current liability auto insurance coverage.

Responsibilities

• Complete delinquent telephone work as directed by the manager.
• Make telephone collection calls to delinquent customers and report activity on each customer to the branch manager.
• Adjust past-due payments for current slow customers.
• Assist with answering telephone calls, posting customer payments, entering new and refinanced loans into the loan software system, processing loan applications, and preparing refinance and delinquency mail.
• Participate in training and development opportunities as directed by the Manager and District Supervisor.
• Prepare weekly and monthly reports.
• Maintain daily tabulation of the computer-generated delinquency report.
• Provide customers’ credit experience to creditors who inquire.
• Help maintain standards for delinquency, loan volume, growth goals, and the 10th/20th standards.
• Make the daily deposit when assigned or when the Manager is absent.
• Sell the products and services offered.
• Consistently achieve company production standards.
• Assist the branch manager in achieving sales, business promotion, profit, operational collection, and tax preparation results.
• Contact customers by telephone and in the field and schedule office visits.
• Learn all office tasks in preparation to manage a branch.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability
• Paid time off
• Monthly standard bonus plan
• Annual tax preparation bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED