Assistant Manager

Arby's (AES Restaurants)•Clinton, TN

About The Position

The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience. The role sets the tone for the team when in charge and upholds standards for quality, safety, and cleanliness. The Assistant Manager works with the General Manager to achieve strong performance in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The position also involves using restaurant systems and tools, following government regulations and employment law, complying with food safety and operations policies, and implementing accounting controls.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.

Nice To Haves

  • Treats and communicates with others respectfully.
  • Coaching and developing others.
  • Emotional resilience and patience.
  • Leadership.
  • Ability to work in a fast-paced environment and think on their feet.
  • High standards of integrity and customer satisfaction.
  • P&L management.
  • Operations management.
  • Restaurant management.
  • Managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run the restaurant effectively on every shift.
  • Implement restaurant controls, especially for cash and inventory.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve goals for operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.

Benefits

  • Competitive bonus program.
  • Full-time shifts.
  • Health insurance.
  • PTO.
  • Employee rewards and recognition program.
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