Assistant Manager(04442) - 230 GLENWOOD AVE.

Domino's Franchise•Smyrna, DE

3d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew and ensuring team members follow all policies and procedures. Training and orientation are provided on the job. The position also includes general store team member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The job description includes delivery duties: delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations. Advancement opportunities may include General Manager, franchisee, or Manager Corporate Operations. Work involves standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing and pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent use of the hands. Conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and varying or adverse weather. Driving and delivery may also involve navigating stairs and other delivery sites.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, written, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by telephone.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and perform the physical activities described, including walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, driving, and continuous hand use.
Ability to work in conditions that may include adverse weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Manage all activities and operations during the assigned shift.
Control costs, inventory, and cash.
Maintain customer relations and provide great customer service.
Staff the store and complete required paperwork.
Manage food and work to a schedule.
Set an example and ensure crew adherence to all policies, procedures, and standards.
Maintain store cleanliness and a professional image.
Contribute to marketing and store profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers.