Assistant Manager(04589) 230 Morris Avenue

Domino's Franchise•Springfield, NJ

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, inventory, cash control, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company standards and procedures. The role requires setting an example for the crew and ensuring that team members follow company policies and procedures. The position also performs general store-team duties, such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products and flyers or door hangers within a designated area. The work involves standing for most tasks, frequent walking and reaching, handling food and supplies, and occasionally lifting, carrying, pushing, climbing, stooping, or crouching. Team members may encounter hot and cold temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, cramped spaces, and changing or adverse weather conditions. The role requires communicating with customers and coworkers, processing orders using a computer keyboard or touch screen, and making judgments and decisions while working under pressure and meeting quality standards.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to follow company policies and procedures and set an example for the crew.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, written, and telephone communication skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
Ability to enter orders using a computer keyboard or touch screen.
Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to navigate the designated delivery area and delivery sites, including adverse terrain and multi-story buildings.
Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, reaching, and occasionally climbing stairs or a ladder.

Responsibilities

Oversee all activities during the shift.
Manage staffing and complete paperwork.
Control costs, inventory, cash, and food management.
Manage customer relations and provide great customer service.
Work to a schedule and maintain attendance and punctuality.
Maintain store cleanliness, a perfect image, and adherence to standards and procedures.
Contribute to marketing and store profitability.
Set an example for the crew and ensure company policies and procedures are followed.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as required.