Assistant Manager: DJERF AVENUE

Leap • New York, NY

19h • Onsite

About The Position

Djerf Avenue is a Swedish ready-to-wear and beauty brand focused on timeless design, mindful production, ethical European manufacturing, sustainable practices, and genuine representation. The Assistant Manager supports the Store Manager in leading the daily success of the boutique. This role helps execute business priorities, develop a high-performing team, deliver an elevated customer experience, and lead the business when the Store Manager is absent. The position is hourly, with a stated pay range of $29–$32; compensation depends on experience, skills, competencies, and qualifications.

Requirements

• 2–4 years of retail leadership experience in boutique, premium, specialty, or customer-focused retail environments.
• Demonstrated ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences.
• Strong business acumen and ability to interpret performance metrics and execute strategies that improve results.
• Proven ability to coach, motivate, and develop others through hands-on floor leadership.
• Experience supporting recruitment, onboarding, and performance development.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to stand, walk, climb ladders, and lift up to 50 lbs while actively leading on the sales floor.
• Must be at least 18 years of age.

Nice To Haves

• Experience with Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

• Partner with the Store Manager to achieve sales goals, profitability, and key business objectives.
• Monitor daily business performance, identify opportunities, and help execute strategies to maximize results.
• Lead by example on the sales floor and encourage strong selling behaviors and customer engagement.
• Foster a welcoming, personalized shopping experience that builds customer loyalty and brand affinity.
• Coach team members in thoughtful service, product expertise, and meaningful customer interactions.
• Support customer outreach and local initiatives that encourage repeat business and long-term relationships.
• Recruit, onboard, coach, and develop team members through ongoing feedback, recognition, and hands-on leadership.
• Help build an engaged, accountable, and collaborative team culture aligned with brand values.
• Support performance management, succession planning, and talent development in partnership with the Store Manager.
• Represent the brand in the local community by supporting partnerships, events, and in-store activations.
• Collaborate with neighboring Leap-powered stores and assist with market initiatives, new store openings, and business needs as required.
• Oversee daily store execution, including visual merchandising, inventory management, scheduling, shipment processing, opening and closing procedures, and operational compliance.
• Serve as Manager on Duty when needed and ensure the boutique operates efficiently while providing an exceptional customer experience.
• Maintain a customer-ready environment that reflects brand standards.
• Oversee daily sales floor standards, including organization, replenishment, cleanliness, and store presentation.
• Lead the business in the Store Manager's absence, ensuring sales goals, operational standards, and team readiness.

Benefits

• Bonus eligibility.
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health Employee Assistance Program.
• 401(k).
• Accrued PTO: full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed