General Manager(04589)230 Morris Avenue

Domino's•Springfield, NJ

2d•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role involves maintaining schedules, attendance and punctuality, a professional store image, operating standards, and great customer service. The posting also describes general store-team duties and conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description includes physical and environmental requirements such as standing, walking, lifting and carrying supplies, reaching, bending, occasional climbing, exposure to hot surfaces and varying temperatures, and navigating delivery locations. Driving-related duties include delivering products and promotional materials within the designated delivery area.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
Ability to navigate delivery areas and locations, including adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to perform the physical activities described, including standing, walking, lifting and carrying, pushing or pulling trays, reaching, bending, crouching, and occasional climbing.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

Manage all activities during the shift.
Oversee staffing and paperwork.
Control costs, inventory, and cash.
Manage food and work to a schedule.
Maintain the store's image, standards, and cleanliness.
Provide customer service and manage customer relations.
Support attendance and punctuality, marketing, and store profitability.
Follow all company policies and procedures and set an example for the crew.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
Where applicable to delivery duties, deliver products by car to customers and deliver flyers and door hangers.