General Manager(04589)230 Morris Avenue

Domino's Franchise•Springfield, NJ

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew and ensuring excellent customer service, attendance, punctuality, and a professional store image. This position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory paperwork, and cleaning equipment and facilities. Training and orientation are provided on the job. The posting also describes delivery duties and requirements, including delivering products and flyers within a designated area using a vehicle. Work includes standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving. Conditions may include hot and cold areas, food odors, cornmeal dust, sharp edges, moving equipment, hot surfaces, cramped spaces, and varying or adverse weather.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read maps and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites while carrying products.
  • Ability to stand and perform physical tasks including walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
  • Valid driver's license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.

Responsibilities

  • Manage all activities and operations during the shift.
  • Oversee staffing, paperwork, inventory, food management, scheduling, and cost and cash controls.
  • Maintain customer relations and provide great customer service.
  • Set an example for crew members and ensure compliance with policies, procedures, and standards.
  • Maintain store cleanliness, attendance and punctuality, and a professional store image.
  • Contribute to marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products and promotional materials within the designated delivery area, as applicable.

Benefits

  • Opportunity to grow within the company.
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