Assistant Manager(02871) - 726 S Milwaukee Ave

Domino's Franchise•Gurnee, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, store cleanliness, marketing, profitability, scheduling, attendance, and adherence to company policies and standards. The role requires setting a positive example and ensuring that the crew follows procedures and provides great customer service. The position also involves general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties and related requirements, including making deliveries by car, delivering flyers and door hangers, and navigating delivery locations.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing, paperwork, schedules, attendance, and punctuality.
  • Control costs, cash, inventory, and food management.
  • Maintain customer relations and provide great customer service.
  • Set an example by following company policies and procedures and ensuring the crew does the same.
  • Maintain the store's image, cleanliness, and operating standards.
  • Contribute to marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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