General Manager(02871) - 726 S Milwaukee Ave
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role covers staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The job description also includes general store-team duties and delivery-specific duties, including operating equipment, preparing products, processing orders, inventory and paperwork, cleaning, and—where applicable—delivering products by car.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle for delivery, and navigational skills to read maps and locate addresses.
- For delivery duties: ability to navigate adverse terrain, including multistory buildings and private homes, while carrying products.
Responsibilities
- Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow company policies and procedures while holding the crew to the same standards.
- Manage staffing, paperwork, food management, work schedules, store image and standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
- Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- For delivery duties, deliver products to customers, distribute flyers and door hangers, and navigate the designated delivery area.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
