Customer Service Rep(02871) - 726 S Milwaukee Ave

Domino's Franchise•Gurnee, IL

About The Position

Customer Service Reps serve customers and process orders by phone and in person, prepare products, and perform general store duties. Work schedules may be part-time or full-time and are described as potentially compatible with school or other commitments. On-the-job orientation and training are provided. Domino’s describes opportunities to advance from customer service to management and beyond.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including prolonged standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock deliveries, move trays, and perform other store tasks as needed.
  • Maintain quality standards and work independently or with others to complete store activities.
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