Assistant Manager West Monroe

Domino's Franchise•West Monroe, LA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, team performance, customer relations, and compliance with company policies and procedures. The role includes managing staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store image and standards, cleanliness, marketing, and profitability. Assistant Managers are expected to set an example for the crew and deliver great customer service while following all policies and procedures. The position also involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The company describes the role as a career opportunity with potential progression to General Manager and franchise owner. Work is performed in a restaurant environment with varying temperatures, including a walk-in cooler and areas near hot ovens, as well as exposure to food odors, cornmeal dust, sharp edges, and moving mechanical parts. The job requires standing for most tasks and may involve walking, lifting and carrying deliveries and supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to differentiate between hot and cold surfaces; depth perception and near- and mid-range vision for in-store tasks.
Ability to perform the listed physical duties, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, reaching, and continuous hand use.
Transportation to and from work.

Responsibilities

Take responsibility for all activity and outcomes during the assigned shift.
Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
Work to a schedule and maintain the store’s image and adherence to standards.
Provide great customer service and manage customer relations.
Support attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
Follow all policies and procedures and set an example for the crew.
Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Direct activities and support the training and performance of the team.