Assistant Manager(09685) 4115 Broadway Street
About The Position
The Assistant Manager supports the Store Manager in overseeing daily store operations and executing business objectives. The role leads and develops sales associates, helps deliver excellent customer experiences, and contributes to achieving sales targets and other business objectives while fostering a collaborative and inclusive workplace. The Assistant Manager oversees inventory activities, maintains visual merchandising and store standards, and assists with recruiting, onboarding, training, and scheduling staff. The position also supports compliance with company policies, safety regulations, and loss prevention protocols, and adapts to changing priorities and peak periods.
Requirements
- Proven experience in retail management or a similar customer-facing supervisory role.
- Strong leadership and interpersonal skills, with the ability to motivate, develop, and inspire team members.
- Excellent customer service skills and a passion for creating positive customer experiences.
- Proficiency in operational management, including inventory control, cash handling, and loss prevention.
- Ability to multitask, prioritize effectively, and stay organized in a fast-paced environment.
- Strong analytical and problem-solving skills, including sound decision-making under pressure.
- Excellent verbal and written communication skills.
- Proficiency with point-of-sale (POS) systems and basic computer applications.
- Knowledge of visual merchandising principles and best practices.
- Experience with staff scheduling and workforce management.
- High school diploma or equivalent.
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
- Ability to stand for extended periods and regularly lift up to 25 pounds.
- Strong organizational and time management skills.
- Commitment to maintaining a safe, compliant, and inclusive workplace.
Nice To Haves
- Bachelor's degree in Business Administration, Retail Management, or a related field.
Responsibilities
- Support the Store Manager in overseeing daily store operations and executing strategic business objectives.
- Lead, motivate, coach, and develop sales associates, including providing performance feedback.
- Model excellent customer service and professionally address customer inquiries, complaints, and returns.
- Manage inventory activities, including receiving, stocking, organizing merchandise, and maintaining accurate records.
- Implement and maintain visual merchandising standards.
- Assist with recruiting, onboarding, training, and scheduling staff.
- Analyze sales data and implement initiatives to improve store performance and achieve sales targets.
- Maintain compliance with company policies, procedures, safety regulations, and loss prevention protocols.
- Maintain a clean, safe, and welcoming store environment.
- Adapt to changing priorities and support the team during peak periods.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
