Assistant Manager

Arby's (AES Restaurants)•Wells Township, MI

4d•$40,000 - $50,000

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by the value “Attitude Equals Success,” AES seeks a Restaurant Assistant Manager to help lead the team and create a positive guest experience. The Assistant Manager sets the tone for the team when in charge and upholds standards for quality, safety, and cleanliness. The role works with the General Manager to achieve strong performance in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. It also involves using restaurant systems and tools, following government regulations and employment law, complying with food safety and operations policies, and implementing accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills. The position requires a reliable vehicle and valid driver’s license, as well as ServSafe certification or the ability to obtain it. The work includes physical activity in warm and cold temperatures and may involve standing for extended periods, lifting, climbing ladders, and performing various movements.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully and treat others with respect.
Coaching and developing others.
Emotional resilience and patience.
Leadership skills.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, particularly cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve performance goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies; implement accounting controls.
Uphold standards for quality, safety, and cleanliness.