About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, and ensuring that team members follow company policies and procedures. The role involves setting a strong example, managing staffing and paperwork, food and store operations, scheduling, cleanliness, marketing, profitability, and customer service. Domino’s provides on-the-job orientation and training, and describes opportunities to advance from assistant manager to general manager, franchisee, or Manager Corporate Operations. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Depending on duties, team members may deliver products and promotional materials within a designated area.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Written, verbal, and telephone communication skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • Ability to perform the described physical activities, including standing, walking, lifting and carrying items, reaching, bending, and occasional climbing.
  • Ability to navigate adverse terrain and delivery locations, including multi-story buildings and stairs, while carrying products.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, and cash control.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure policies, procedures, and standards are followed.
  • Handle staffing and paperwork.
  • Manage food and store operations, including product preparation, ingredient stocking, and inventory.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness and a professional image.
  • Support marketing and store profitability.
  • Operate equipment, process telephone orders, and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products and flyers or door hangers when required.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement to general manager, franchisee, or Manager Corporate Operations.
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