Assistant Manager(01202) - 7081 Dixie Hwy

Domino's Franchise•Clarkston, MI

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps ensure the success of the store and its staff. The role oversees operational controls, inventory, cash, customer relations, staffing, paperwork, food management, scheduling, store image and standards, cleanliness, marketing, and profitability. The Assistant Manager sets an example for the crew, follows company policies and procedures, and supports the team's training and performance. The role offers opportunities to progress to General Manager and potentially franchise ownership. The work includes operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility daily. It requires communication with customers and coworkers, accurate order processing and cash handling, use of a computer keyboard or touchscreen, and physical tasks such as standing, walking, lifting, carrying, pushing, reaching, and occasional climbing or crouching. Working conditions may include adverse weather during outdoor tasks, varying in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position requires handling deliveries and supplies, including items weighing up to 50 pounds, and working in a fast-paced environment with repetitive tasks and strict quality standards.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Transportation to and from work.
Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing or pulling, climbing, stooping, crouching, reaching, and continuous hand use.
Ability to handle deliveries and supplies weighing up to 50 pounds.
Ability to work in conditions that may include adverse weather, varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Manage all activities and operations during the assigned shift.
Oversee cost, inventory, cash, and food management controls.
Manage staffing, paperwork, scheduling, attendance, and punctuality.
Maintain store image, cleanliness, and adherence to company standards and policies.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Operate equipment; stock ingredients and supplies; prepare products.
Receive and process telephone orders and take orders in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Set an example for crew members and support their training and performance.